Aero Logistics is an asset-based logistics provider that assists the 3PL and freight forwarding community. They’re trusted to handle and transport condition-sensitive products for their customers. SmartSense helps Aero Logistics exceed customer expectations with complete visibility, empower employees with easy-to-use compliance tools, and meet KPIs for safety, security, and productivity.
Retail innovator Ahold Delhaize has chosen SmartSense to monitor over 2,051 sites for their various pharmacy brands across the U.S. since 2017. The SmartSense solution gives Ahold Delhaize an enterprise view of the safety of its assets and inventory by providing a modern digital pharmacy safety platform, helping management gain peace of mind knowing that their operations are in compliance, equipment is being monitored, and medications are maintaining their efficacy.
In 396 Albertsons retail pharmacy locations across the U.S., the SmartSense solution protects the efficacy of critical vaccines and medications through continuous condition monitoring, providing actionable alerts to staff via email, text, or phone call to protect assets around-the-clock. Since 2018, SmartSense and Albertsons have partnered to bring best-in-class service to patients, ensuring the safety and efficacy of their essential medications.
A global leader in eye care, Alcon is dedicated to helping their patients see brilliantly. Serving patients in over 140 countries, Alcon innovative eye care devices improve the lives of millions of individuals worldwide. In March of 2024, Alcon became a SmartSense customer, trusting the leading Sensing-as-a-Service and condition monitoring vendor to partner with them as they continue to meet their customer needs and patient demands.
AMC is the largest movie theater chain in the world. A long-time SmartSense customer, AMC has leveraged the solution’s capabilities for both temperature monitoring and task management in 660 of its locations since 2017. SmartSense's Sensing-as-a-Service platform provides continuous asset monitoring and prescriptive workflows with corrective actions for AMC's kitchen staff. The fact that the solution operates with cellular connectivity is critical for AMC because many of their kitchens exist in lower levels encased in concrete and steel, where getting a reliable signal to capture the data is crucial. SmartSense helps AMC ensure their food safety systems are being completed and creates transparency into operations at the theater and corporate levels.
With a vision of protecting and enhancing the gift of sight through every phase of life, Bausch & Lomb provides a comprehensive portfolio of approximately 400 products. Bausch & Lomb trusts SmartSense for advanced, automated condition monitoring to maintain optimal temperature and humidity levels and protect patient safety and satisfaction.
BioScripts is a physician approved CBD company that produces the highest quality Cannabidiol products available. To maintain that quality, BioScripts leverages advanced condition monitoring from SmartSense, ensuring that their products are kept in proper temperature and humidity conditions throughout their development and storage.
Boston Medical Center became a SmartSense customer in 2021, adopting Sensing-as-a-Service monitoring capabilities for its 487-bed facility to ensure the safety and efficacy of medications and vaccines within cooling assets. A healthcare organization with a rich history of innovation and research excellence, Boston Medical Center stays on the cutting edge of sensing technology to proactively protect its patients and ensure the highest levels of patient satisfaction and wellbeing.
Fortune 20 company Cardinal Health serves as the crucial link between the clinical and operational sides of healthcare. A global distributor of pharmaceuticals and medical and laboratory products, Cardinal Health requires enterprise-level compliance solutions like SmartSense to ensure the viability of the equipment, vaccines, and medications in its distribution supply chain. The SmartSense solution provides end-to-end operational visibility combined with digital escalation procedures to maintain quality control for critical medical products.
Children’s Minnesota – one of the largest freestanding pediatric health systems in the United States, with two hospitals, 12 primary care clinics and six rehabilitation and nine specialty care sites – is one of SmartSense’s most prominent healthcare and Minnesota-based clients. As a medical organization, it’s absolutely critical for Children’s Minnesota to ensure refrigeration units are working effectively and processes are being followed properly. The temperature and performance graphs that SmartSense provides help expedite repairs made by Children’s refrigeration vendor and enabled their logistics team to zero in on which models of refrigeration devices are most reliable, directly informing their purchase decisions.
Since 2016, SmartSense has served CVS as its critical control point monitoring solution at 9,160 store locations. As the largest pharmacy chain in the U.S., CVS requires the highest level of scalability from its solutions. SmartSense provides CVS peace of mind, ensuring that operations are in compliance, equipment is being monitored, billions of dollars’ worth of cold chain product is being protected, and medications are maintaining their efficacy across the enterprise.
Headquartered in Orlando, Florida, Darden Restaurants is home to memorable brands like Olive Garden, Yard House, The Captial Grille, and more. A SmartSense customer since 2018, Darden deploys continuous temperature monitoring and digital task management across 1,800 restaurant locations to protect its critical assets, maintain compliance with federal food safety guidelines, and improve employee productivity and satisfaction.
Davita Labs is a leading provider of innovative laboratory services focused on improving patient outcomes. With over 2,600 locations, the organization requires command and control of their refrigeration assets at a massive, national scale. Critical healthcare services are empowered by automated condition monitoring to maintain proper temperature and humidity levels. Without Sensing-as-a-Service from SmartSense, the operational toll on Davita staff would create high levels of task debt that would interfere with their mission of improving patient safety and satisfaction.
Essentia Health is an integrated healthcare system with facilities in Minnesota, Wisconsin, and North Dakota. SmartSense helps Essential Health achieve its mission to make a healthy difference in people’s lives by ensuring the integrity of vaccines, medicines, lab samples, dietary and many other critical inventory items.
Before deploying SmartSense, associates at each of Festival Foods' 40 stores were recording critical measurements for every refrigerated case twice a day on paper logs. All that activity added up to 9 hours of work per week, per store. The paper logs provided no visibility into the state of store refrigeration or the quality of the valuable food assets inside each case. At the corporate level, neither the food safety team nor the asset protection folks were getting much value from this antiquated process. Partnering with SmartSense was an immediate win for Festival Foods. The savings on labor and improvements in quality increased the profitability of their 40 stores.
Generation Next Fertility is tasked with the critical job of protecting invaluable fertility samples. The SmartSense system helps ensure that IVF sample safety and efficacy with remote temperature alerts and compliance monitoring. Reproductive medicine treatment centers and in vitro fertilization (IVF) clinics like Generation Next Fertility rely on the security and stability of their condition monitoring solution so they can keep their brand promise to patients with confidence.
SmartSense protects Giant Eagle’s products at 496 locations, including supermarkets, pharmacies, and convenience stores. Digital temperature monitoring remotely monitors Giant Eagle’s critical food, medication, and vaccines, providing guests with the highest levels of safety and quality. Founded in 1931, Giant Eagle is one of the nation’s largest food retailers and distributors, with approximately $10 billion in annual sales. The SmartSense system which, installing in minutes, combines wireless sensors, food probes, digital checklists and remote monitoring software and analytics tools. All features and functions are accessible via a single compliance monitoring dashboard and mobile app to give a holistic view of operations at every level. The results are actionable insights that drive quality control, employee productivity and food safety compliance.
Connecticut's most comprehensive health care network, Hartford Healthcare, touches 17,000 lives each and every day. To ensure the safety and quality of the medications and vaccines those patients receive, Hartford Healthcare chooses SmartSense to monitor the conditions in which they are stored. Deployed in 5 locations, SmartSense asset monitoring works 24/7 to defend Hartford Healthcare’s patients from incidents that could lead to product safety risk.
HCA Healthcare has been a SmartSense customer since 2018, leveraging the IoT-based solution at 2,000 clinics to standardize their corporate SOPs across their physicians' network. The uniform system is easily implemented as HCA acquires additional care providers, featuring easy self-install and cellular based gateways that don’t touch hospital servers. SmartSense helps HCA save inventory and provides automated reporting and enterprise visibility that makes regulatory compliance easy for leadership to manage.
Synonymous with delicious, meet-you-where-you're-at home meal delivery, HelloFresh knows its customers demand the best in quality and freshness right up to the last mile. SmartSense plays a critical role in HelloFresh’s supply chain, providing Sensing-as-a-Service at 15 of the recognizable brand’s distribution facilities. Fresh product starts a long way away from the point of consumption, and SmartSense has the solution for each point where its customers know they need extra care.
Founded in 1957 by Harry J. Hoenselaar, The Honey Baked Ham Company offers high quality bone-in smoked ham at groceries across the U.S. and in 492 of its own retail stores. In 2018, the company became a customer of SmartSense, deploying the IoT leader’s monitoring technology throughout 516 of its locations to protect the integrity of its most important asset— The World’s Best Ham™.
Honeygrow's operations team was so immediately impressed with SmartSense that they told their peers at SmartSense’s user conference that if they knew anyone who was evaluating a digital food safety solution, they could stop because SmartSense is the best. With ambitious growth plans, honeygrow has implemented SmartSense at all 36 of its locations, with plans for expansion. Plus, they’re expanding their use of SmartSense, incorporating features such as sustainability measurement, dishwasher monitoring, gamification, additional cooldown monitoring, and more.
One of the most recognizable travel retailers in North America, Hudson News enhances customer experience for over 300,000 travelers each day. To ensure the highest quality experience for the tourists, business commuters, and adventurers they serve, Hudson News has chosen SmartSense to monitor the freshness of its products at 410 of its locations since 2019. A weary traveler deserves nothing less than the freshest.
SmartSense has been the critical asset monitoring and food safety solution for Jefferson County Public Schools since 2017. Every school in the district uses SmartSense to ensure the safety of breakfasts and lunches for the 96,000-strong student population. The SmartSense solution increases compliance visibility and improves staff productivity across schools so School Nutrition staff can have peace of mind knowing that their food safety operations are running smoothly and efficiently.
In 2021, Jollibee Foods amplified its commitment to the highest standard of quality as it rapidly expands its footprint by adopting digital HACCP and temperature monitoring solutions from SmartSense. Now deployed in more than 154 retail locations across the U.S. and Canada, state-of-the-art sensors and digital task management tools from SmartSense ensure the highest quality of food and safety at all Jollibee, Chowking, and Red Ribbon stores.
With 2,200 locations across the U.S., Kroger is one of the premier national grocery and retail pharmacy brands. SmartSense is proud to protect essential medications and vaccines for Kroger as they work to provide accessible healthcare and pharmacy services to the communities they serve. Backed by a secure, scalable condition monitoring solution, Kroger has the tools it needs to empower its employees with new sources of data and efficiency.
Lowes Foods is owned by Alex Lee, Inc. along with IGA and KJ’s Market locations. The SmartSense IoT Sensing-as-a-Service framework protects more than 5,000 assets across 141 Lowes Foods locations. Founded in 1954 as a single store, Lowes Foods has become a leading regional supermarket chain across North Carolina, South Carolina, and Georgia. Lowes Foods upholds a strong commitment to fostering exceptional customer experiences. The company sought a software solution to proactively monitor its grocery assets, preserve consumer health, and drive business continuity.
LSG Sky Chefs is a world-renowned catering company that specializes in providing high-quality in-flight catering services to airlines around the globe. With over 75 years of experience in the industry, LSG Sky Chefs is known for their innovative menu offerings, exceptional culinary expertise, and commitment to excellence. They work closely with airlines to create custom menus that cater to the preferences and dietary restrictions of their passengers. Their dedication to providing top-notch service and delicious meals is demonstrated in their use of SmartSense for both condition monitoring and digital task management.
With over 75,000 employees, McKesson focuses on improving care one patient at a time—at scale. SmartSense has partnered with McKesson since 2018 to help support the realization of the mission to methodically improve patient outcomes. The connected IoT solution can be found in 210 McKesson pharmacy locations across Canada. Streamlining compliance with one comprehensive pharmacy monitoring solution allows McKesson employees to focus their time and attention on patients instead of completing monotonous paper-based processes.
Meijer, the family-owned and privately held Grand Rapids, Michigan-based retailer that operates throughout the U.S. Midwest, started a partnership with SmartSense in 2020 to deploy continuous critical asset monitoring combined with digital task management to increase visibility into performance throughout their operations. Meijer became a customer after a successful initial rollout that demonstrated how the SmartSense solution identified excursions that the built-in manufacturer sensors could not detect. With a spirit of collaboration, SmartSense and Meijer have identified each other as key partners with the ability to problem solve together in an effort to improve food safety efforts in 276 locations across the enterprise.
Newton-Wellesley Hospital is a renowned healthcare facility located in Newton, Massachusetts. With a history dating back to 1886, the hospital has grown to become a leading provider of expert medical care in the region. The hospital’s use of SmartSense demonstrates its commitment to delivering high-quality care to patients. State-of-the-art technology throughout the hospital empowers a team of skilled healthcare professionals who are dedicated to providing compassionate and personalized treatment.
Novo Nordisk is a leading global healthcare company specializing in the development, manufacturing, and marketing of pharmaceutical products. With a focus on diabetes care, obesity, and rare diseases, Novo Nordisk is committed to improving the lives of people with chronic conditions through innovative treatment options. Its strong emphasis on research and development requires rigorous sample management and quality control. SmartSense’s automated condition monitoring helps preserve samples during the development and distribution process.
A leading foodservice distributor in North America, Performance Food Group provides a wide range of products to food service and convenience stores. With a focus on customer service and quality, Performance Food Group offers a diverse selection of products including fresh produce, meat, seafood, dairy, and pantry staples. The company prides itself on its efficient distribution network, ensuring that customers receive their orders promptly and in top condition. To achieve its reputation for reliable quality products, Performance Food Group trusts SmartSense as its partner for Sensing-as-a-Service.
PharMerica is a leading provider of pharmacy services to long-term care facilities and hospitals across the United States. With a focus on delivering high-quality, cost-effective medication management solutions, PharMerica helps its clients improve patient outcomes and reduce healthcare costs. The SmartSense solution empowers the company's team of experienced pharmacists and technicians to focus on supporting the health and well-being of patients. By adopting automated continuous condition monitoring, PharMerica streamlines its efforts to improve operational efficiency and maximize safety and quality.
Rexall is a trusted and well-established pharmacy retailer that has been serving customers in Canada for over a century. With a focus on providing high-quality products, Rexall offers a wide range of over-the-counter medications, vitamins, supplements, and personal care items. Their knowledgeable staff are always ready to assist customers, offering advice and recommendations to help them make informed decisions about their health and wellness needs. SmartSense supports Rexall staff’s availability to customers through automated condition monitoring, removing the burden of manual checks and lengthy asset health analysis.
Schnucks, a grocery store chain located primarily in the St. Louis metro area, is known for their exceptional customer service and wide selection of fresh foods. Upholding this reputation requires careful controls around food safety tasks while maintaining outstanding customer relations. As innovators in the grocery space, Schnucks is continually looking for ways to integrate technology that not only improves their food safety strategy, but also helps employees spend more time with their customers. Since 2019, SmartSense has partnered with Schnucks by providing a digital solution that includes critical asset monitoring and task management across all 114 chain locations. Store managers have access to temperature monitoring solutions that guarantee the safety and quality of their perishables. Thanks to SmartSense, Schnucks has peace of mind knowing that their perishables are being monitored 24 hours a day, 365 days a year.
SpaceX is a pioneering aerospace company with a vision to revolutionize space exploration and make humanity a multiplanetary species. Known for its innovative approach to rocket technology, the company made history by becoming the first commercial entity to dock with the International Space Station and has continued to push boundaries with projects like the Starship spacecraft. With a focus on reusability and efficiency, SpaceX is leading the way in the commercial space industry and inspiring a new generation of space enthusiasts.
Inspired by an innovative mindset, Sprouts brings health-conscious consumers a full-service grocery shopping experience based on the fresh, organic format of a farmer’s market. That same innovative spirit was at work when Sprouts chose SmartSense in 2018 to provide a task management solution with the capability to improve employee productivity across its 410 locations. By standardizing and optimizing food safety efforts, Sprouts employees across all locations can provide the best service possible while maintaining the freshness of their farm-to-fork products.
SmartSense protects refrigeration assets and the products inside them across the 358 Stewart’s Shops locations. A popular convenience store chain in upstate New York and Vermont, Stewart's Shops is known for its friendly service and high-quality products. Founded in 1945 by Charles V. Dake, Stewart’s is commitment to locally sourced products, often causing customers to rave about their small batch ice cream, delicious coffee, and freshly made food options.
Sweetgreen’s forward-thinking approach to building a fast-casual restaurant brand is notable amongst its competitors. Known for its fresh, healthy, and customizable salads and bowls, Sweetgreen focuses on sourcing ingredients from local farmers and promoting sustainability, The bright and modern atmosphere of sweetgreen locations, combined with their commitment to quality ingredients and environmental consciousness, has made them a popular choice for health-conscious diners looking for a delicious and guilt-free meal. What customers may not see is the infrastructure behind the freshness and quality of their meals. SmartSense is proud to provide sweetgreen with an advanced Sensing-as-a-Service solution to ensure the highest levels of food safety and quality.
Tekton Research is a network of clinical research sites across the U.S. that focuses on a wide array of clinical trials for pharmaceutical and device companies with a deliberate concentration on knowledge, skills, and integrity. In early 2024, Tekton Research chose SmartSense to serve as its Sensing-as-a-Service solution, solidifying its commitment to protect clinical samples with the highest quality automated condition monitoring throughout the research process.
Before SmartSense, Trinity Health was spending valuable time maintaining paper logs, which led to lost product. Moving from an antiquated manual process to an automated, continuous monitoring solution improved patient safety and reduced medication loss for the non-profit healthcare system.
Before the VA hospital had implemented a digital solution, healthcare managers would check temperatures using pen and paper. These manual methods are error-prone and difficult to reproduce in the case of an audit. VA hospitals can have thousands of individual monitoring points, each requiring in-person temperature checks. Now with SmartSense, wireless sensors continuously and automatically monitor and report on temperature, saving countless hours for healthcare managers. With automated compliance management, this VA hospital has a complete record of temperature performance, simplifying audits and adding an additional layer of liability protection all while reducing distractions from more important routines than hand logging temperatures.
Velocity Clinical Research is the world’s largest organization of fully integrated clinical research sites. Headquartered in Durham, NC, Velocity has more than 90 sites and 220 investigators. SmartSense protects critical clinical samples as Velocity works with pharmaceutical and biotechnology companies to research new drugs, medical devices, diagnostics, and combination products that could improve human health and wellbeing.
Walgreens became a SmartSense customer in 2018, deploying the IoT solution across its 8,250 locations to ensure the safety of its customers through continuous monitoring of critical medications and vaccines. SmartSense provides an enterprise-grade solution that provides crucial data for compliance and visibility at every level—from store management to the corner office.
Starting in 2018, SmartSense helped Walmart remove the pain point of cumbersome, manual temperature-checking procedures in their pharmacies and transition to a modern, continuous, automated monitoring solution. Deployed across 5,000 locations, the SmartSense solution ensures the safety and compliance of medications in Walmart pharmacies. The cost avoidance triggered by SmartSense has exceeded Walmart leadership’s expectations, proving the effectiveness that the solution provides to enterprise-level retailers looking to improve operational efficiency.
For Wegmans, exceptional food is just the beginning. The privately held grocery chain empowers its customers to live healthy lives filled with safe, quality foods and medicines. One of the ways Wegmans protects its products is by leveraging SmartSense solutions to monitor critical safety conditions across 110 grocery stores and 100 retail pharmacies. A SmartSense customer since 2018, Wegmans trusts SmartSense to help them deliver value and delight their customers with the highest quality products.
Mid-Atlantic food retailer Weis Markets has trusted SmartSense since 2018 to monitor its critical assets across 200 locations. For Weis Markets, the IoT solution bolsters three key initiatives—food safety compliance, employee productivity, and enterprise visibility. Automatic continuous monitoring makes compliance and compliance reporting streamlined and predictable. Removing paper processes and time-consuming repetitive tasks allows employees to focus their efforts on customer service and satisfaction. An integrated, dashboard-based solution gives leadership visibility into the state of assets across the enterprise at the click of a button. With the SmartSense digital food safety program, Weis Markets’ reputation for value, quality, and service for over 100 years is supported and backed by IoT innovation that can be counted on.
In fall of 2020, Schwan's Home Delivery (now Yelloh!) selected SmartSense’s enterprise monitoring solution in a multiyear deal to ensure consistent food temperatures and quality throughout its warehousing and shipping processes. As one of the largest direct-to-home food delivery providers in the United States, Yelloh! places a high emphasis on food safety by meeting and exceeding USDA regulations. To meet its high standards, the company requires a scalable solution capable of supporting thousands of delivery vehicles across hundreds of depots.