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Our customer-proven solutions monitor medications and food inventories for some of the most recognizable names in the industries of healthcare, food service, and transportation, and logistics. See how our solutions adapt to your industry needs.

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About Us

SmartSense was created to use the power of the Internet of Things (IoT) to help our customers protect the assets most critical to the success of their business.

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HOW TO BUY

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Per-Asset Pricing

Our asset-based model provides you with a worry-free customer experience that includes all monitoring equipment and software necessary to deliver a best-in-class prescriptive analytics monitoring solution for your condition-sensitive assets, inventory, and environments.

Included with Asset-Based Pricing:

Asset-1
  • Unlimited users
  • Monitoring equipment for each of your assets
  • Cellular-based IoT networking devices and all data
  • No-cost equipment replacements for the life of the term*
  • 24/7 access to cloud-based asset monitoring, alerting, and reporting dashboard
  • Software updates
  • Included Customer Support
  • Access to SmartSense suite’s APIs
  • Prescriptive analytics
  • Open architecture**
  • Onboarding and training
  • Device recalibration (NIST certified)
  • System uptime 99.95%
  • Dedicated Customer Success Manager

Why asset-based?

The asset-based approach ensures you always have an easy button, at no additional cost, to press throughout installation, onboarding, and ongoing service.

Your access to configured reporting, automatic alerts, escalation services, data storage, and both the web and mobile applications is continuous and all-inclusive. Plus, our open platform architecture facilitates easy use of API connections to integrate with other enterprise software systems you're using. We can also integrate with non-SmartSense loT sensor devices after certification, so you don't have to purchase new devices. During your contract, we will replace SmartSense equipment that fails or is rendered obsolete by carrier network changes.

When you choose SmartSense, you know and can easily predict your cost of ownership up front at the time of adoption, no "fine print," no pricing changes, so there are no surprises and the service you receive is predictable and consistent. Gone are the days of calculating how many extra consulting hours you'll need to pay for to get the true value from your vendor. SmartSense's all-inclusive proactive management equips you with a dedicated Customer Success Manager to serve as your operational lead and industry expert to guide you through realizing the value and ROI that the solution provides.

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Have questions about additional purchase options for SmartSense?

ASSETS SUBSCRIPTIONS AND ASSOCIATED PRICING ARE SUBJECT TO THE FOLLOWING CONDITIONS:

Commitment to the term length and asset count specified in the proposal. Subscriptions are not coterminous and are not cancellable in the initial term. Customer service acceptance of SmartSense’s Terms of Service. Execution of the MSA within 21 days of the proposal. Equipment is warranted against manufacturer's defect for the duration of the Initial Term.*

Direct any questions about open architecture compatibility to your SmartSense representative.**