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    Our customer-proven solutions monitor medications and food inventories for some of the most recognizable names in the industries of healthcare, food service, and transportation, and logistics. See how our solutions adapt to your industry needs.

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    About Us

    SmartSense was created to use the power of the Internet of Things (IoT) to help our customers protect the assets most critical to the success of their business.

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      Your success is our success

      Our mission is to ensure that your operational improvement goals are met quickly after implementing SmartSense's IoT solutions. We have crafted a proven customer success playbook that unites all the essential pillars required for installation, training, onboarding, results, and ongoing partnership.

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      Remove the friction that is so common with technical vendors and experience a highly supportive relationship

      Choose a partner who will collaborate with you to understand and then accomplish your business objectives

      Experience fast and clear communication for smooth program enhancements and continuous improvements

      What to expect when you choose SmartSense

      Delivery Services

      From our initial planning call to the final sensor installation and team training, SmartSense delivery services are designed to make implementing your IoT solution a breeze. We handle the nitty-gritty details, ensuring you can start reaping the benefits of our solution quickly and effortlessly. 

      Customer Success Management

      Each SmartSense program is unique, from users to configurations to your ROI expectations. We are here to champion your business initiatives and streamline the process of achieving your program goals. 

      Operations

      Your customer success partner is your ally in driving adoption and fostering positive change within your organization. We understand that change can be met with resistance, but our programs and tools are specifically designed to minimize friction and maximize adoption. 

      Proactive Tech Support

      With SmartSense, you're never alone. While our systems are expertly rolled out and easy to use, we understand that users may have questions or encounter unexpected issues. That's why we offer free, round-the-clock technical support. We're just an email or phone call away, ready to assist you whenever you need us. 

      Analytics

      Robust data collected over time about your assets and operations can uncover problems you didn't know existed and serve as the roadmap for operational bliss. 

      Client Partner

      Your client partner is your go-to person for maintaining and optimizing your SmartSense program. They are there to assist with expansion, account changes, and any other needs that may arise, so that your SmartSense honeymoon never ends. 

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      SmartSense is your partner in success

      Our goal is to help you surpass your objectives with an IoT solution. Discover how our clients have transformed their operations by partnering with SmartSense.  

      The choice for top brands

      CONNECT. PROTECT. RESULTS.

      Learn how our complete critical environment monitoring solution will help you connect and transform your business.

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